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Why your company needs a Private Chat Server?

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Why do you need a private chat server Chat network

There are various reasons why your company may need to track down all chat communication that happens within its infrastructure.

1. To make sure the communication is compliant with your security policy.

2. To log all communication for regulatory compliance and certifications.

3. To lay down a new security policy and you’re unable to do so due to the lack of transparency in existing communication methods.

4. There are clients who wants to use existing popular chat clients like MSN, Gtalk etc.

Easy way out, companies usually deals this with an iron hand, not realizing it doesn’t cost an arm and a leg to implement a private chat server. This seldom goes down well with your employees when they are left without a proper communication channel at work. You might also have clients who need to communicate using one of the popular chat client. It’s difficult to convince them to use a proprietary chat client since it demands a change in their work style. In the next section, we will see how a private chat server can help you resolve this problem.

A private chat server is nothing but a proxy server that allows chat communication securely in a cloud environment. It could be hosted within your network too, but you may need to invest more on redundancy and data backup, to prevent risking disconnection and data loss during a critical moment. The advantages of a hosted, cloud platform are as given below :

  1. 1. Data backup.
  2. 2. Redundancy
  3. 3. Low maintenance.
  4. 4. Easy access from anywhere.
  5. 5. Allows multiple people from different locations to work together.
  6. 6. Sync it with your website so that clients can chat using the same server.
  7. 7. Supports various features like chat queues - to send chats to different people based on priority.
  8. 8. Allows popular chat clients like MSN, GTalk to be integrated.
  9. 9. Allows permanent storage of chat logs indefinitely or for a set period.

In a nutshell, a private chat server can do everything for you as a fully redundant chat server, but in a secure, compliant environment.

If you need a private chat server, we can set it up for you at no additional cost. Please contact us for more details : This e-mail address is being protected from spambots. You need JavaScript enabled to view it


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